Who Should Attend – What You Will Learn

Who Should Attend: – This onsite/webinar vendor-neutral course is designed for enterprise executive and technical managers, channel partners, VAR-Value-Added Resellers, SI-Systems Integrators, telephone interconnect, agents, master agents and consultants. In addition, this course will benefit corporate technical, staff marketing, training business development, sales, channel managers, operations, engineering, support and other corporate managers for SIP-VoIP providers, carriers, software developers and hardware manufacturers.

What You Will Learn:

  • Review the fundamentals of IP-Internet Protocol and platforms required for highperformance SIP-VoIP systems. This includes soft switches, gateways, routers, services and other critical components.
  • Explore business applications and opportunities. Review what customers are buying today and why they are buying. In addition, emerging “killer applications” will be explained in depth.
  • Quickly grasp complex subjects such as H.323, MGCP and SIP. As SIP-Session Initiation Protocol emerges are the key VoIP communications protocol, discover how this technology will impact all voice communications systems from key, PBX, IP-PBX, hosted, managed and other systems.
  • Understand basic and advanced SIP-VoIP concepts features. From hosted, managed, IAS, and IP-PBX, quickly understands “what’s-what” for different customer applications and business models.
  • Probe the issues behind Hosted, Cloud, Integrated and Converged Access. Understand when and why organizations need a converged access solution.
  • Understand why “network assessment” is critical to any SIP-VoIP implementation and why this step cannot be overlooked.
  • Address the issue of QoS-Quality of Service by overcoming jitter, echo, noise and other network problems. Review the role of RTCP and other tools to monitor and maintain high performance VoIP networks.
  • Understand the functions of the new communications “toolbar.” See how the benefits of “unified communications” as they improve business operations.
  • Assess the Top-10 issues why SIP trunking and hosted VoIP is more than “dial-tone,” and how it can represent change in the business and business model of even the smallest enterprises. Discuss and explore new ways to improve fundamental business processes.
  • Explore how a SIP-VoIP call is processed and review potential security attacks. Discover how SPIT, VOMIT, Fuzzing, Calljacking, DOS and other terrorist attacks can target not just data, but voice packets.
  • Review SIP and SIP Trunking and all the implications and applications from TCO-Total Cost of Ownership to QoS-Quality of Service. SIP Trunking is the most profound new form of telecommunications since digital telecommunications.

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